Frequently Asked Questions.

General FAQs
What are your opening times?

Our opening times are 7am - 7pm, Monday to Friday and 7am - 2pm on Saturdays. We are closed on Sundays and public holidays.

Where are you located?
Our main office is located at Unit L3, Base Business Space, Chamberlain Road, Hull, HU8 8HL, UK.
How can I contact you?
You can contact us via phone at +44 (0) 7932 417904, email at Hello@livewellsyndicate.com, or through our website's contact form.
What services do you offer?
We offer more than 10 evidence based services, and deliver these to individuals and organisations. FAQ’s for all of our services can be found below.
How do I book an appointment or service?
You can book an appointment or service through our website, by calling us, or by emailing us at Hello@livewellsyndicate.com.
What is your cancellation policy?

We require a minimum of 48 hours' notice for any cancellations or rescheduling. You will be charged for late cancellations or no-shows. You are entitled to a full refund if a practitioner needs to cancel your appointment.

Are your services available internationally?
Yes, we work with businesses internationally and can tailor our services to meet the needs of global organisations. We primarily deliver our services in English and French.
What payment methods do you accept?
We accept payments via credit card, debit card, Apple Pay, Google Pay, bank transfer, and PayPal. Invoicing options are also available for corporate clients.
Do you offer any discounts or packages?
Yes, we may offer various packages and discounts for multiple services and long-term engagements from time to time. Please contact us or follow our social channels for more details.
How do you ensure the quality and effectiveness of your services?
Our services are built on a foundation of scientific research and literature. We also regularly collect feedback and conduct assessments to ensure high quality and effectiveness.
Are your practitioners certified and experienced?
Yes, all our practitioners are fully certified and have extensive experience in their respective fields.
How do you handle data privacy and confidentiality?
We adhere to strict data privacy and confidentiality policies to ensure the protection of our clients' information. For more details, please refer to our Privacy Policy on our website.
Can your services be customised for specific business needs?

Absolutely. We pride ourselves on creating bespoke packages that cater to the specific needs of each individual/organisation we work with.

How do you measure the success of your programmes?
We use various metrics and feedback tools to measure the success of our programmes, including employee health outcomes, engagement levels, and overall satisfaction.
What industries do you typically work with?
We work with a diverse range of industries, from corporate offices to manufacturing plants, and we have the flexibility to cater to specific industry needs.
Do you offer any free resources or consultations?
Yes, we offer free initial consultations and a range of free resources available on our website to help you understand how our services can benefit your organisation.
What is your refund policy?
Refunds are handled on a case-by-case basis, depending on the nature of the service and the circumstances. Please contact our customer service team for more information.
How do I provide feedback or make a complaint?
We value your feedback and take complaints seriously. You can provide feedback or make a complaint by contacting us via phone, email, or through the feedback form on our website.
Boxing Training
What is 1-2-1 technical boxing personal training?
Sessions focus heavily on teaching the technical and tactical skills in Boxing, including footwork, attacks and defences.
Who is this training suitable for?
Our technical Boxing training is perfect for complete beginners and experienced/competitive athletes and will be delivered at a level suitable for your experience.
Do I need any prior boxing experience to join?
Absolutely not! We often find that starting with no previous experience is a great way of ensuring we spend time teaching skills correctly instead of working to correct bad habits.
What can I expect during a typical session?
Our sessions are coach-led, meaning that you will spend 90% of your time doing pad work and partner work (if you want to). We don’t believe in bag work or circuits/fitness training as this is something you can complete by yourself, without the price tag!
How long is each training session?
Sessions last around about 1 hour, giving us plenty of time to cover a range of technical and tactical skills
What equipment do we need to bring?
We provide all the necessary equipment, but you are more than welcome to bring any hand wraps, gloves, boxing boots and any other equipment you may already have. Don’t forget water to drink!
What are the benefits of 1-2-1 boxing training?
By committing to 1-2-1 training, we are better able to build sessions around you and your needs. Group training sessions don’t offer a lot of flexibility and usually involve fixed duration activities.
Can I customise the training to focus on specific skills or goals?
Your coach will constantly monitor your progress and will discuss your areas of development with you, so you can work together to cover both what you want and need to improve on.
How do I schedule a session?
You simply visit our Boxing Training page on the website, pick a time and a date via the booking form and pay for your session. Easy as that!
What are the pricing options for 1-2-1 boxing training?
Currently, our rates for Boxing are £40 per session.
Who are the trainers, and what are their qualifications?
Our head coach is Daniel Snow, an England Boxing qualified coach (level 2) and a BSc (Hons) degree holder in Sport and Exercise Science. Daniel also holds a PGCE and has worked as an active teacher/lecturer.
Is there a minimum number of sessions I need to commit to?
Absolutely not. We understand that life is busy, and practicing your Boxing may not be top of the priority list! We recommend doing 1 session at least per week, but you’re more than welcome to book in when possible.
How do you ensure safety during training?

It’s important to note that our coaches will never force you to take part in any contact drills. However, if you do want to progress to contact, our coaches will inspect all equipment to ensure they are fit for purpose.

You will complete a warm-up and cool down at the start and end of your sessions to reduce the risk of injury. We also request that new participants provide a Physical Activity Readiness Questionnaire (PAR-Q) so we have a good understanding of your current state of health and physical ability.

Can I combine boxing training with other fitness programs?
You can. Our sessions are primarily technique-based, meaning we do not focus intentionally on fitness. This gives you a lot of freedom to continue other sports and activities away from Boxing.
Personal Training
What is personal training?

Designed to help individuals achieve their fitness goals with the guidance of a qualified professional, a personal trainer will assess your fitness level, identify your goals, and create a customised workout plan to help you reach your desired results.

Who can benefit from personal training?

Personal training can benefit people of all ages and fitness levels. Whether you're a beginner, an athlete, or someone looking to improve your overall health, a personal trainer can help you achieve your goals.

What qualifications do your personal trainers have?

Our personal trainers are qualified professionals with certifications such as NCFE (Northern Council for Further Education) Level 3 Certificate in Personal training, endorsed by CIMSPA (The Chartered Institute for the Management of Sport and Physical Activity).
These certifications ensure that our trainers have the knowledge and skills to provide safe and effective training programs. Additionally, all our trainers are overseen by our head coach & exercise physiologist, Daniel Snow.
Our head coach is Daniel Snow, an England Boxing qualified coach (level 2) and a BSc (Hons) degree holder in Sport and Exercise Science. Daniel also holds a PGCE and has worked as an active teacher/lecturer in Sport Science.

How do I choose the right personal trainer for me?

When choosing a personal trainer, consider factors such as:

Experience: Look for a trainer with experience in your specific fitness goals.
Certifications: Ensure the trainer has relevant certifications.
Personality: Choose a trainer whose personality and coaching style aligns with yours.
Reviews & recommendations: Check for reviews of the business you want to interact with..

What can I expect during a typical personal training session?
A typical personal training session involves a warm-up, resistance training or cardio exercises, and a cool-down. Your trainer will provide guidance, motivation, and ensure proper form to prevent injuries.
How often should I meet with a personal trainer?
The frequency of your personal training sessions will depend on your fitness goals, affordability and schedule. Generally, it's recommended to meet with a trainer 2-3 times per week for optimal results.
What are the benefits of working with a personal trainer?

The benefits of working with a personal trainer include:

Personalised guidance and motivation
Improved fitness and health
Achieved fitness goals
Reduced risk of injuries
Increased confidence and self-esteem

Can personal training help me achieve specific fitness goals?

Yes, personal training can help you achieve a variety of fitness goals, such as:

Weight loss or gain
Muscle building
Improved cardiovascular health and mobility
Enhanced athletic performance
Rehabilitation from injuries

How is the training program tailored to my individual needs?

Your personal trainer will conduct a comprehensive assessment to understand your fitness level, goals, and any limitations. They will then create a customised training program that is safe, effective, and aligned with your objectives.

Do I need any special equipment or facilities for personal training?
The equipment needed will depend on your specific goals and the training program designed for you.
Where are the personal training sessions held?

We offer personal training sessions in our studio at Base Business Space, Chamberlain road, HU8 8HL.

Can personal training sessions be conducted online or virtually?

Yes, we offer virtual personal training sessions. This allows you to train from the comfort of your own home, making it convenient and flexible.

What is the cost of personal training sessions?
The cost of a single personal training session is £40.00, exclusive of any discounts.
Are there package deals or discounts for multiple sessions?

Yes, we may offer package deals and discounts for multiple sessions on a seasonal basis. Contact us for more information.

What is your cancellation policy for personal training sessions?
Our cancellation policy is the same for all our services - we require at least 48 hours notice for cancellations or rescheduling.
How do I get started with personal training?
To get started, please contact us to schedule a consultation. We can discuss your fitness goals and create a personalised training plan that suits your needs and budget.
Can personal training help with rehabilitation after an injury?
Yes, personal training can be a valuable tool for rehabilitation after an injury. Our trainers can work with you to create a safe and effective program to help you recover and regain your strength.
Is there a minimum commitment required for personal training?
We offer flexible options, and there is no minimum commitment required. However, we recommend committing to a consistent training schedule for optimal results.
Can I combine personal training with other fitness classes or programs?
Yes, you can combine personal training with other fitness activities. Your trainer can help you create a balanced and effective workout routine.
What should I bring to my personal training sessions?
You should bring comfortable workout attire, athletic shoes, and a water bottle. If you have any specific equipment requirements, your trainer will let you know.
Online Coaching
Question Here

Answer Here

Question Here

Answer Here